Help centre

Open the ad and press Chat with seller. Signed-in buyers can also see the seller’s number and open WhatsApp, if the seller has a number checked by Authvio.

Not to someone you have not met. Meet in a busy public place and check the item first, or use Safe Buy, which holds the money until you hand over the release code.

Yes, on ads with a negotiable price: the Make an offer button opens the chat with an offer card. The seller can accept, decline or counter.

Posting is free. Bump, Top and Urgent are optional extras, listed on the prices page.

Yes. Your draft and selected photos are kept on this browser when storage is available. If storage or an upload fails, the form explains what needs your attention before you continue.

Every new ad is checked by a person before it goes live, to keep scams, job adverts and prohibited items off listing.ng. A reviewer may send it back with a note saying what to change.

Sixty days from the day it goes live. After that it moves to Expired on your dashboard.

The buyer pays into Safe Buy before the meeting, checks the item, then reads the 6-digit code to the seller, who types it in to release the payment. Your order shows the actual payment and payout status.

The buyer cancels the order and the item price goes back to the card or account that paid. If the seller cancels, the Safe Buy fee comes back too.

Open Public profile from your account menu. Public handles use /p/ for members and /s/ for sellers. Ratings come from eligible completed purchases, and approved reviews appear on the public profile.

Open Your support cases from the account menu. You can see the status, read replies and attach private evidence to a case you own. This remains available through the recovery pages after account closure.

With Authvio, or with your email address and a password. Name, sex and date of birth are asked once, the first time.

Open Settings, then Privacy and data. You can download an export, request account closure, follow its status or cancel a pending request. Unresolved financial obligations must be settled first, and some records must be retained.